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The CS Consulting Newsletter

Join a growing community of revenue leaders who receive my exclusive, fortnightly insights directly in their inbox. No fluff, just actionable strategies.

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The 90-Day Delusion: Why Your Renewal Strategy is Actually a Post-Mortem

There is a German word for making things worse by trying to improve them—and it explains exactly why your NRR is stalling.

Education is your Currency for Growth in 2026

The Paradox of 2025: Why the Fastest Year Taught Me to Slow Down

Why your 2025 was hard ... and why that's a good thing

The Era of Rented Knowledge in Customer Success

'The software is just far too complicated' - Why your UX is churning customers

Leadership, AI, and What I Learned from a Football Manager

The little things

This Is How You Segment a Book of Business to Actually Drive Growth

The AI System Leader

Breaking Burnout in Three Steps

The CS Academy Newsletter

Join a growing community of CS leaders and professionals who receive my exclusive, fortnightly insights directly in their inbox. No fluff, just actionable strategies.

Thank you for subscribing!

Have a great day!

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